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Technical Maintenance and support

Technical Maintenance and support

Our service engineers are here 24/7 to respond to emergencies. So if a robot crashes or a part breaks—even in the middle of the night—you can rest assured knowing that we’re here around the clock, every day of the year.
we design, build, and integrate the automation solutions you depend on. Our service engineers keep your systems working at their best long after installation. From emergency support to preventive maintenance plans, spare parts, robot refurbishing, and custom training, our team is poised to ensure the long-term safety and reliability of your equipment.

SERVICE YOU CAN COUNT ON

we design, build, and integrate the automation solutions you depend on. Our service engineers keep your systems working at their best long after installation. From emergency support to preventive maintenance plans, spare parts, robot refurbishing, and custom training, our team is poised to ensure the long-term safety and reliability of your equipment.

PREVENTIVE MAINTENANCE

Regular maintenance is critical to the longevity and performance of your automated equipment. We offer manufacturer recommended maintenance services for a variety of robot brands, including FANUC, ABB, Motoman, and Panasonic. We can also perform a grease analysis, which allows us to make predictive maintenance recommendations. All preventive maintenance services include a detailed report of our findings. Our preventive maintenance services include:

  • Safety device check
  • Grease and battery change
  • Functionality verification
  • Controller ventilation cleaning
  • Internal and external cable inspection
  • Robot program backups
  • Corrective maintenance diagnosis
  • Oil and grease replacement
  • Robot mastering verification
  • Mechanical brake inspection
  • Excessive backlash test

CUSTOM MAINTENANCE PLANS

We’ll partner with you to create a custom maintenance program designed to extend robot life, preserve and enhance reliability, prevent unscheduled downtime, and coordinate maintenance with production. Our customers’ needs are unique and we will customize our agreements to meet your needs. We give you the power to determine how much and what kind of support is right for you.

Your maintenance plan may include:

  • Regular preventive maintenance and service
  • Emergency downtime support
  • PLC and controls support
  • Monthly on-site support, including Q&A sessions with operators, cycle time improvements, repairs, etc.
  • Budget for spare parts
  • Budget for training sessions

CMM SERVICES

The Customer Service team at JR Automation offers internal CMM Services to help you move forward with confidence in the performance of your equipment. With 30 years of combined experience, our CMM team is equipped with the tools needed to provide accurate and efficient
maintenance, repairs, and updates to solve your quality concerns and needs.

Services

  • 3D Scanning & Reverse Engineering
  • Gage Certification & R&R
  • Part Layout & Inspection
  • Faro Arm & Polyworks Training
  • Troubleshooting

Engineering Consulting

Whether your request requires combining motion, vision and control products into a hybrid amalgamation, our team will lay out a five year plan to upgrade old control systems to the most up to date technology

System Integration

Our local robot engineering teams, automation specialists and project managers are dedicated to helping manufacturers get the most from their technology investments

Industrial Robotics

Robotics integration and automation are two sides of the same coin. As an integrator for most major robot manufacturers, robotic integration is core to who we are at JR Automation

Collaborative Robotics

A collaborative robot, or cobot, is a type of robot intended to physically interact with humans in a shared workspace.

Custom Automation

the challenges of your current manufacturing, warehousing or distribution operation, overcome them with custom automation.

rental program

The RobotWorx rental program is a short-term loan of equipment for a fixed fee. The duration depends upon your needs and can last a day, week, or month

Technical Maintenance and support

Our service engineers keep your systems working at their best long after installation

Smart Factories

Industry 4.0 solutions into our processes, enhancing the services we offer our customers. We will bring fine-grained awareness into the machines we design and build.

Residential

From sensors, smart locks and lighting, to indoor and outdoor security cameras—Vivint smart home devices work together as one system to enhance convenience and safety.

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